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Be polite in sales and get more orders.


I would be remiss if I didn’t have one short lesson on manners.  I know it seems elementary, but I try to never assume anything.  This really goes back to our Like – Trust – Buy philosophy.  If your manners are poor or you are just plain rude, you won’t get past the Like stage. 

Remember, people like to buy from people they like.  At the end of the day we are all people with feelings and like to be treated with courtesy and respect.  I like to preface many of my questions to sales prospects with, “May I ask you how many….?”  Or, “Teddy, do you mind if we talk about how you plan to achieve the results you are looking for?”  Aside for good manners this subtly conveys to your prospect that you are a decent person and will be considerate when discussing business with them.       Read more...


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